Privacy Policy — Snapped AI
This Privacy Policy describes how Snapped Inc. ("Snapped AI", "we", "us", or "our") collects, uses, and protects your information when you use our services, including our website and SMS-based product discovery tool.
1. Information We Collect
We may collect the following types of information:
- Images: When you send us an image via SMS, we use it solely to identify products and return relevant links.
- Phone Number: Your phone number is used to send and receive messages related to your request.
- Usage Data: We may collect anonymized data related to the type, frequency, and timing of your interactions for product improvement and analytics.
2. How We Use Your Information
- To provide you with product discovery results
- To improve our recommendation engine
- To ensure the functionality and reliability of our service
- To respond to customer service requests
3. Sharing Your Information
We do not sell or rent your personal information. We may share anonymized or aggregated data with third-party partners for analytics or system improvement. Your phone number and image data are never shared with advertisers or external parties for marketing.
4. Data Retention
We retain the images and associated metadata only as long as needed to process your request. Phone numbers may be stored for limited durations to enable follow-up messages or support. All data is handled in compliance with applicable privacy regulations.
5. Your Rights
You may request that we delete your data by contacting us at ryan@snapped.ai. We will comply with any lawful requests to access, delete, or update your personal data.
6. Security
We take reasonable technical and organizational measures to secure your information. However, no method of transmission over the internet or storage system is 100% secure.
7. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: ryan@snapped.ai
Address: Snapped Inc., 8 The Green STE A, Dover Delaware 19901